Terms & Conditions

By booking a class or private session at Bodyworks Pilates you are agreeing to the terms and conditions as set out below.

We want you to enjoy and benefit from your Pilates classes. The terms and conditions below are set out to help you do this and to safe-guard our classes.

Payments, Cancellations & Refunds

Bookings made through our website are final, no refunds or exchanges can be given, so please be sure of your purchase.

Your mat class or private session is not confirmed until we have received payment from you. If you choose to pay by direct bank transfer, cheque or cash, your place is only secure once we have received it and notified you of receipt.

All half-termly 5-8-week blocks of Mat classes and any Private sessions, once booked, are non-refundable, non-changeable and not transferable to another person. These terms are applicable to everyone in all circumstances.

Courtesy Class swap system

We run a courtesy ‘class swap’ system for our termly-booked classes, which means that if you are ill, kept at work, or on holiday and miss one of your classes, you can swap your class to a class on a different day or time of a similar level where there is a swap available. You can even ‘make up’ a class in advance of you being absent!

Log in and click on 'my space' account. Go to 'My sessions' and click ‘cancel’ next to the class you wish to change (be careful NOT to click on cancel all!) and you will be given a credit to use in another class during the course. Go to Priority members and the class swaps. Simply find a space in another class on the class swap timetable, where you see 'class swap available', and click on it to book. If no class swaps are showing, there are none available.

Class swaps are limited and cannot be guaranteed. The system is reliant on all clients using the website to tell us when they cannot attend so that other clients may fill their space. All swaps must be booked in advance and cannot be carried over to subsequent courses. A minimum of 2 hours notice must be given in order to receive a credit for another class on the same course.

Please still cancel your space even a few hours before the class in case someone is waiting to swap into the space.

If you need more information, please contact us on: julie@bodyworkspilates.co.uk. Tel: 07941 428190

Pay as you go (PAYG) Holiday class Cancellation Policy

Please cancel your PAYG class reservation at least 24 hours before the start of class. Cancellations 24 hours or less from the class start time and no shows are charged for. We are sorry, they cannot be swapped for another class or made up. Clients who book but do not show more than twice will be blacklisted from reserving spaces without paying upfront.

If you would like to cancel or modify a reservation or appointment, log in to your account on our site, go to bookings and click “Cancel” next to the class you wish to cancel on your schedule. “Late Cancel” appears when the online cancellation period has passed. If you click on this option it allows another person to register in that availability.

If you need more information, please contact us on: julie@bodyworkspilates.co.uk. Tel: 07941 428190

Private Pilates Appointment Cancellation Policy

Appointments made are not transferable to another person. You can cancel appointments up to 24 hours before the appointment and not be charged. After 24 hours, you will be charged for the session. All blocks of studio appointments must be used within six months (180 days) of their purchase date, when any left over expire.

Equipment and what to bring

We supply mats and any small equipment you may need in each class.

For hygiene and comfort reasons, many people like to bring their own mat with them. We also request that all clients wear clean socks to class for the same hygiene reasons.
Please ensure you bring your own  water bottle with you to class as we do not have use of the Water coolers at The Belmore Centre. If you need to refill your water bottle, there is filtered water available in the studio.

Noise Levels

Maintaining the tranquil environment at The Belmore Centre and Bodyworks Pilates studio is important to us. Please respect that other therapists and teachers may be treating people or teaching as you enter and leave the building and try and to keep noise levels to a minimum.

Liability Release

  • I understand that my teacher is a qualified and insured Pilates mat class or studio teacher.
  • I understand that Bodyworks Pilates is in no way responsible for the safekeeping of my personal belongings while I attend class.
  • I will tell the teacher of anything painful / unusual I experience in the class and between classes.
  • I will stop doing the exercise if I or s/he thinks I need to, or follow the alternatives my teacher gives me.
  • I understand my teacher may offer me professional advice relating to my ability to exercise and s/he may consider it unprofessional to continue to teach me if I do not wish to follow that advice.
  • I will keep my teacher updated on any changes in my medical condition.
  • I understand that all exercise carries a risk and I voluntarily participate in Bodyworks Pilates classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Julie Pedrick or Bodyworks Pilates or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
  • If you are struggling with anything in your class, have any problems or concerns, do please let us know as soon as you can, and we will do our best to help.
  • We reserve the right to change the advertised teacher if the teacher is unavailable due to illness or unforeseen circumstances. No money will be refunded if the class teacher changes. If the class is cancelled then you will receive a full refund.
  • If there are not enough people booked into the class to run it for the term, we reserve the right to cancel the class. A full refund will be given to you.
    If you are going to be absent from your matclass for more than one week, please let us know, or we will wonder what has happened to you.
  •  Pregnancy; Please let us now as soon as possible if you fall pregnant so that we can offer you extra advice and alternative exercises which may be more appropriate for you in class.​

Lost Property

We make our studio as safe as we can, but your belongings are left in the studios at your own risk. We cannot be held responsible for anything lost or stolen.
If you think you have left something in any of the studios, do let us know and we will endeavour to find it for you.

Thank you for understanding and agreeing to our terms and conditions.